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Arcserve Backup

Arcserve Backup

Overview

What is Arcserve Backup?

Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.

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Recent Reviews

TrustRadius Insights

Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have …
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Product Demos

CA ARCserve Backup Demo

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Product Details

What is Arcserve Backup?

Arcserve Backup is a comprehensive storage management solution for distributed and multiplatform environments that can backup and restore data from every machine on your network, including those running Windows, UNIX, and Linux.

Formerly of CA Technologies before Arcserve's divestiture (July 2014), Arcserve Backup utilizes magnetic tape storage backup as part of its storage management offering.

It offers control and visibility from one management console, whether supporting small-scale or large-scale enterprise environments across different platforms and organizations.

Jobs are submitted on a primary server and can be run either locally on the primary server itself, or remotely on any of the associated member servers. Users can perform and monitor job operations such as backup, restore, merge, scan, migrate, copy, compare, and so on for all servers from the primary server.

In addition, a central catalog file is created with descriptive information about each session and allows users to select the specific files and directories to be restored without having to query the database itself. When data needs to be restored, the program can quickly browse the content of each session in the catalog file from a single central location to locate the information.

With central reporting, users can launch and create scheduled reports for all servers in a domain from the primary server. Schedule, preview, print or email reports for all domain servers from the primary server.


Arcserve Backup Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have successfully utilized Arcserve Backup UDP as their primary image-based backup and data protection solution. They have also found value in Arcserve Cloud Direct as a secondary offsite cloud backup solution. Additionally, organizations have switched to Arcserve Backup and Replication to improve backup functionality and replicate their live environments.

The flexibility of Arcserve Backup is evident in its ability to handle various backup scenarios, such as a customized D2D2T three-week scheduled job for backing up multiple servers. The product offers ample options for customizing the backup process to meet specific needs. Users have also experienced significant improvements in backup performance after migrating from legacy solutions like robotic libraries or tape drives. With Arcserve Backup, the time required for backups has been drastically reduced, from 20 hours down to 45 minutes or less.

Arcserve UDP is widely deployed across data centers and branch offices, serving as a centralized backup, replication, and disaster recovery solution. It effectively protects virtual machines, physical machines, applications, and databases. Users have noted that file restores are seamless and reliable with Arcserve UDP, ensuring that critical data can be quickly recovered when needed.

One standout feature of Arcserve Backup is its ability to perform automatic disaster recovery testing. This ensures that the organization's DR strategy remains robust by regularly validating the recovery process. Furthermore, users appreciate the longevity of Arcserve Backup, as it has been a trusted solution for over 20 years.

While the user interface of Arcserve Backup has evolved over time, users find it manageable once familiarized with its layout and features. For organizations with both virtualized and non-virtualized environments, Arcserve Backup remains the go-to choice for backing up and restoring critical data across the entire organization.

Overall, Arcserve Backup has garnered positive feedback from users who value its reliability, customization options, and improved backup performance. Its versatility and ability to cater to various backup requirements make it a strong contender for organizations seeking an effective data protection solution.

Diverse and powerful features: Several users have praised Arcserve Backup for its excellent range of features. These include dedupe, high availability, disaster recovery, bare metal recovery, replication, copy-to-tape function, instant virtual machines, automatic testing of disaster recovery environments, virtual standby, automatic restore of VMs and physical machines. This wide array of capabilities allows users to address various backup and recovery needs efficiently.

Responsive sales and technical support: Many reviewers have had positive experiences with Arcserve Backup's sales and technical support teams. They consider the support staff to be helpful and cooperative when dealing with any queries or issues that arise during the implementation or use of the software. This reliable customer service contributes to a smoother user experience.

Affordable solution: Users find Arcserve Backup to be a cost-effective option, especially for smaller sites. The software provides great functionality at a reasonable price point, making it an attractive choice for those looking for a budget-friendly backup solution without compromising on performance or reliability.

Costly and unclear pricing: Some users have found Arcserve Backup to be expensive, with additional infrastructure requirements that are not always communicated upfront.

Steep learning curve: Several reviewers have mentioned that the learning curve for Arcserve Backup is steep, especially for those who are not experienced in backup solutions.

Lack of Linux functionality: A number of users have expressed dissatisfaction with Arcserve Backup's Linux backup functionality, stating that it is lacking compared to its Windows counterpart.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using Arcserve Backup for over 20 years to back up our physical servers to tape. During this time, we have seen many changes and features added. It has been a solid, reliable product the entire time. We have used it with a variety of tape devices/types and it has always proven itself to be dependable. The user interface has changed over time and in the very beginning, it took time to get used to setting up jobs, and when needed to learn how to successfully restore files, etc. Once we became very familiar with, it was easy to manage. As things changed and we went into Vmware Virtualization, we chose a different backup option to use for that particular environment. Arcserve remains our backup solution for all our physical servers at our smaller sites that we did not virtualize, due to cost and need.
  • A solid reliable backup solution with a proven track record.
  • Great functionality that allows monitoring and provides alerts.
  • A cost-effective solution, especially for smaller sites.
  • Restoration when needed, has always been able to give us the data required without failure.
  • Product support has always been excellent when needed.
  • Initially, the setup, configuration, and management can be a bit daunting as is the overall learning curve.
I think that Arcserve Backup is especially well suited for smaller locations, sites that have physical servers, or in locations where cost is a concern. I have not used it with Vmware, as we use Veeam Backup and Replication for that, but I understand that it is fully capable to do a great job with virtual environments. We have also not used it for replication, but know that it performs this task very well.
  • Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Rob Bates | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We were using an antique version of Symantec Backup Exec at the time and realized with our global footprint growing, we needed a superior solution that would not only provide better backup functionality but also the scope to replicate our live environment. Arcserve Backup and Replication is now used by our IT department to maintain daily backups, and also maintain replication of our physical servers to our DR site.
  • Cost - A very affordable solution.
  • Support and Sales - Arcserve has been top notch to us with the sales process and support.
  • Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
  • Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.
  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
If you have a large enterprise level environment and want to not only improve your backup systems but also implement replication then Arcserve is well suited. If you only have a small number of machines or are primarily Linux based, then the product is simply not suited and there are better alternates out there.
  • We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
  • As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.
To be succinct, we have used Veeam B&R for a number of years, against our VM environment, and we have yet to find anything that tops it. However, if you have physical machines in your environment still, then Arcserve is a great option, especially for the replication aspect.

Backup Exec has fallen behind the pack since we used it a number of years ago and changes to the platform have severely weakened the product. Arcserve sits above Backup Exec.

Druva we have just started using, mainly for our laptops, but they do have a cloud-based backup solution that we looked at.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Arcserve was the solution we chose to backup and restore our company's critical data. It was used across the entire organization.
  • Arcserve allowed us to manage the data in all our of our locations with ease.
  • Very stable product. No crashes, no rebuilds, reinstalls, etc.
  • The online community/knowledge base is lacking
  • The learning curve is a bit high.
It is well suited for an all-in-one backup solution. Also works well with Exchange.
  • I can't say that it had any ROI, because that term is misused by most businesses, marketers, etc.. Did purchasing it literally make us any money? No. Only true investments make money. However, because we used Arcserve, we no longer had to worry about data loss and we were happy with the purchase price.
Backup Exec, Yosemite, Acronis. Arcserver is the best of the bunch.
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